1. Rental agreement
When we confirm your appliance rental and agreed monthly price, the rental is between you and 1st Move Ltd. The appliance remains the property of 1st Move Ltd throughout the rental.
1st Move Home Solutions
Terms &
Terms &
conditions
These terms explain the main points of renting appliances from 1st Move Ltd.
2. Delivery and installation
Delivery and professional installation are included at the address agreed with you. Please make sure there is safe, clear access to the property and suitable connections for the appliance.
3. Monthly payments
Your agreed monthly rental payment is due in line with the plan confirmed to you. If a payment cannot be collected, please contact us as soon as possible so we can discuss the next steps.
4. Looking after the appliance
Please use the appliance carefully and as intended. Tell us promptly if there is any accidental damage beyond normal day-to-day wear. Do not alter the appliance without our written agreement.
5. Ending a rental
If you would like to end your rental, contact us using the notice set out in your agreement. We will arrange collection at a mutually suitable time.
6. Changes or cancellations
Before delivery, contact us as soon as possible if your plans change. Any charges that may apply will be explained to you before they are confirmed.
7. Our responsibility
We aim to provide a reliable and professional service. Occasionally delivery or collection may be delayed by circumstances outside our reasonable control, such as severe weather, traffic incidents or other unexpected events. Nothing in these terms affects rights you have under the laws of England and Wales.
8. Contact
For questions about your rental or these terms, email info@1st-move.com or call 0800 688 9434.